A study by business process outsourcer Parseq shows shows an upsurge in data subject asset requests under GDPR.
- Almost two thirds of London firms (62 percent) saw an increase in data access requests from customers and their own employees in the 12 months following the GDPR’s introduction in May 2018.
- More than one in ten (13 percent) businesses in the capital experienced an increase of more than 50 percent in the volume of requests.
- Almost nine in ten (87 percent) firms that have seen an increase in requests reported that they’d found effectively responding to them challenging, citing cost (58 percent) and complexity (55 percent) as the biggest obstacles.
- Two fifths (40 percent) of businesses in London that had experienced an increase in data access requests cited a reliance on paper documentation as a barrier.