I had the pleasure of speaking during the Restaurant Technology Network Town Hall about a variety of privacy issues confronting restaurants and food delivery apps, including CCPA, CPRA, CDPA and CPA.

Here are some of my key points:

  • If you are using biometrics for food ordering, payment or authentication , it is best to pause

The Credit Bureau Association of South Africa has issued a code of conduct for the processing of credit information under the Protection of Personal Information Act, No.4 of 2013 (POPIA).

Here is an analysis I wrote for OneTrust DataGuidance, which may be helpful for GDPR, CPRA, CPA and CDPA.

Key points:

  • Purpose limitation: Personal

Children’s data isn’t child’s play.

If you have a product or service that collects information from children, you should:

  • Be transparent. No, really. And figure out the best ways to be transparent for kids, which includes just in time notices, video and audio. It is a good idea to enlist the help of UX/CX experts